Cookie Policy

Cookies are small text files that websites place on your device when you visit them. They help the site remember information about your visit — such as your login status and preferences — so your next visit is easier and the site is more useful to you.

Cookies can be session cookies (deleted when you close your browser) or persistent cookies (remain on your device for a set period or until you delete them). They can be set by the website you are visiting (first-party cookies) or by other organisations whose services appear on the page (third-party cookies).

Nine Baskets Ltd ("we", "us", "our") uses cookies and similar technologies on our website at ninebaskets.com for the following purposes:

• Authentication: keeping you signed in securely across pages and sessions
• Preferences: remembering your cookie consent choice, display settings, and personalisation options
• Analytics: understanding how visitors navigate our site so we can identify issues and improve the experience
• Performance: ensuring pages load quickly and features work as expected

Essential cookies (always active)

These cookies are strictly necessary for the website to function. They enable core features such as authentication via Firebase, secure session management, navigation, and access to your account. Because the site cannot work without them, they cannot be disabled.

• Firebase Authentication session tokens
• Cookie consent preference (cookie-consent, cookie-preferences)
• Security tokens that protect your account from cross-site attacks

Analytics cookies (optional)

These cookies help us understand how visitors interact with our website by collecting anonymised usage data. We use Google Analytics for this purpose. The information helps us improve navigation, identify popular content, and fix problems.

• Google Analytics (_ga, _ga_*) — expires after 2 years

You can opt out of analytics cookies using the preferences panel above or by installing the Google Analytics Opt-out Browser Add-on.

Marketing cookies (optional)

These cookies may be used in future to deliver relevant advertisements and measure campaign effectiveness. At present, we do not run advertising campaigns, and no marketing cookies are set. If this changes, we will update this policy and request your consent before setting any marketing cookies.

Some cookies on our site are placed by third-party services that we use to operate the platform. Each provider has its own privacy policy:

• Google Analytics: website usage analysis — Google Privacy Policy
• Firebase (Google): authentication and application functionality — Firebase Privacy
• Stripe: secure payment processing — Stripe Privacy Policy

We review our third-party providers regularly to ensure they meet appropriate data protection standards.

You can control which optional cookies we set in several ways:

• Our preferences panel: use the toggles at the top of this page to enable or disable analytics and marketing cookies — your choice is saved in your browser
• Browser settings: most browsers allow you to view, manage, and delete cookies through their privacy settings
• Opt-out tools: Google offers a browser add-on to opt out of Google Analytics across all websites

Disabling essential cookies is not possible through our panel because the site cannot function without them. Disabling analytics cookies will not affect your ability to use any features.

To manage cookies directly in your browser:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Manage and delete cookies

For detailed instructions, visit your browser's help documentation. Please note that clearing all cookies will also remove your cookie consent preference, so you will see the consent banner again on your next visit.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. If we make material changes, we will:

• Post the updated policy on this page
• Update the "Last Updated" date
• Re-request your consent if we introduce new categories of optional cookies

If you have questions about our use of cookies, please contact us:

• Privacy enquiries: privacy@ninebaskets.com
• General enquiries: hello@ninebaskets.com

For full details on how we handle your personal data, please see our Privacy Policy.